Welcome to Smoky View Cottages & RV Resort located in Beautiful Maggie Valley, N.C.
Our cabins are completely furnished but, there are a few items you may consider bringing:
Please feel free to ask if you have any additional questions about what to bring.
Our goals are to insure that all of our guests have a safe and enjoyable visit. Please read and accept the following policies.
In order for Smoky View to continue to be Pet friendly, please abide by the following
Note: Pets are NOT ALLOWED on the furniture or beds at any time. If pet hair is found on furniture or bedding, then the cleaning fee will be doubled for excessive cleaning to prepare the cabin for the next guest. Please remember all pet policies must be followed in order for us to remain pet friendly.
Legal Disclaimer: Any damages to the cabin or cabin property or another person because of a pet will be the sole responsibility of the registered Guest. Guests are held financially responsible for all physical damages to the Cabin (i.e. chewing, scratching, flea infestation, etc.) inflicted on the Cabin by the presence of a pet. If extra cleaning is deemed reasonable due to the presence of a pet (i.e. soiled furniture and/or flooring, hair on furnishings or bedding, fleas), the Guest will be held financially responsible and the credit card on file will be charged for the amount of the repair/recovery. Smoky View Cottage Resort is not responsible for harm caused to any pet. Stay at your own risk.
Smoky View Cottages shall not be liable for loss or theft of personal property, accidents, injury or damage to renter or guests from any cause or by acts of nature of God.
WIFI internet is offered to our guests as a courtesy at cabins where it is obtainable. Wi-Fi internet service is not guaranteed and we are unable to offer support should an issue arise. Since there is no charge for this service we cannot give refunds for the Free WIFI internet service should issues arise. We can assist you in finding other areas that provide Free WIFI hotspot service.
All reservations must be guaranteed with a credit card (Visa, Master Card, American Express and Discover accepted). No reservations held on declined credit cards. Reservation made IN ADVANCE REQUIRES A $104.00 NON REFUNDABLE PAYMENT (which will be deducted from your balance), with the balance PAID IN FULL PRIOR TO CHECK-IN.. All Reservations have two options of payment. First- pre-pay in full the day of reservation with a credit card and go directly to your cabin. Second- You may pay balance in full with cash providing you check -in prior to 6pm. Office hours are 9am to 6pm. Please always call 828-926-1245 for after-hours inquiries or email us at email@example.com.
Please leave the property as you found it and follow the checkout procedures
Requests for early check-in or late check-out will be considered on a case-by-case basis. Please contact our office no less than 24 hours in advance with requests for an early arrival or late departure. Consideration is given based upon the property’s “status” immediately prior to or following your reservation. Check-in at 2 pm and check-out at 10:00 am. If we are able to allow a late check out, there will be a $10.00 per hour charge after the first hour. The first hour will be free.
You must have a valid credit card on file. We reserve the right to charge your credit card for any and all damages that occur during your stay. We will not charge your card unless damages occur. Please report any damages and repair issues upon arrival at cabin. Unreported damages or missing items will be assumed to have occurred during your stay. Charges may/will be applied for actual damages, theft, unpaid charges, Rental Agreement violations (such as unregistered or too many guest, unauthorized pets, smoking inside), or the need for excessive cleaning caused by Tenant, their family or invitees.
Thank you and Welcome to Smoky View Cottages & RV Resort. Enjoy your vacation
If you need information about any of our services, please feel free to use our contact form, send us an e-mail to firstname.lastname@example.org, or give us a call at 828-926-1245.