Rules and Regulations

Welcome to Smoky View Cottages & RV Resort located in Beautiful Maggie Valley, N.C.

Our cabins are completely furnished but, there are a few items you may consider bringing:

  • Beach Towels for pool and creek use. In house towels are provided for INDOOR USE ONLY
  • Inter-Tubes or floats for the creek.
  • Water shoes for the pool and creek.

Please feel free to ask if you have any additional questions about what to bring.

Our goals are to ensure that all of our guests have a safe and enjoyable visit. Please read and accept the following policies.

In order for Smoky View to continue to be Pet friendly, please abide by the following

Pet Polices

  • Pets must be crated when left unattended in Cabins.
  • Pets are NOT ALLOWED on furniture or the bedding in the cabins.
  • All pets must be leashed when outdoors.
  •  DO NOT allow pets to urinate on bushes, fences, buildings, flowers, and trees. YOU MUST clean up after your dog’s duty’s and dispose of them properly.
  • Fines will apply up to $150.00 for violation of Pet Policy. Valid Credit Card is to be kept on file.
  • We reserve the right to charge a pet fee or ask you to leave the property if these rules are not followed. Pet owners will be responsible for any damage.

Note: Pets are NOT ALLOWED on the furniture or beds at any time. If pet hair is found on furniture or bedding, then the cleaning fee will be doubled for excessive cleaning to prepare the cabin for the next guest. Please remember all pet policies must be followed in order for us to remain pet friendly.

Legal Disclaimer: Any damages to the cabin or cabin property or another person because of a pet will be the sole responsibility of the registered Guest. Guests are held financially responsible for all physical damages to the Cabin (i.e. chewing, scratching, flea infestation, etc.) inflicted on the Cabin by the presence of a pet. If extra cleaning is deemed reasonable due to the presence of a pet (i.e. soiled furniture and/or flooring, hair on furnishings or bedding, fleas), the Guest will be held financially responsible and the credit card on file will be charged for the amount of the repair/recovery. Smoky View Cottage Resort is not responsible for harm caused to any pet. Stay at your own risk.

RECREATION

  • All residents and guest are to be advised that there is NO LIFEGUARD on duty at the pool or the creek. Swim at your own risk.
  • Swimming pool is open from 10am until 9pm or at dusk. (Seasonal)
  • Anyone under the age of 18 must be accompanied by an adult.
  • Alcohol is Strictly Prohibited inside pool area.
  • No Glass inside pool area
  • The Pavilion is for use of Smoky View Cottages guests. Please keep this area clean and neat. All trash is to be taken to the designated dumpster
  • Outdoor Kitchen is for guest use. Please DO NOT leave food in the refrigerator or freezer. All dishes are to be washed and properly stored. Appliances, countertops and floors are to be cleaned.
  • Coin laundry machines are located in the pavilion. Please be considerate of other guests doing laundry. Laundry is open at 9am until 9pm.
  • NO fires are to be built anywhere except for designated fire pits and should not be left attended at any time. Fires must be kept low burning and extinguished completely out when finished.

RENTAL POLICIES

  •   NO SMOKING IN ANY CABIN AT ANY TIME. Please do not deposit your cigarette butts on the ground. Dispose of them properly. Smoking indoors will result in violation of rental agreement and forfeiture of Security Deposit. Excessive fines and repair to damage cabin will be applied to a valid credit card on file
  • Resident is responsible for all guests, children and pets. DO NOT leave children unattended on property.
  • Shirts are required at all times, with exception to the pool area.
  • Excessive drinking, intoxication, or foul language will not be permitted.
  • No fireworks allowed or illegal items are to be brought into the resort.
  • Anyone destroying property or trespassing on posted property shall be responsible for damages and will be asked to leave the resort or be prosecuted.
  • Quiet Time is 10:00 PM.
  • Please observe all signs, SPEED LIMIT IS 5 MPH.
  •  EMERGENCY dial 911.
  • We provide linen for all cabin rentals. THERE WILL BE A CHARGE for any missing or damaged linen (Minimum $25.00 charge).

GENERAL DISCLAIMER

Smoky View Cottages shall not be liable for loss or theft of personal property, accidents, injury or damage to renter or guests from any cause or by acts of nature of God.

WIFI (INTERNET)

WIFI internet is offered to our guests as a courtesy at cabins where it is obtainable. Wi-Fi internet service is not guaranteed and we are unable to offer support should an issue arise. Since there is no charge for this service we cannot give refunds for the Free WIFI internet service should issues arise. We can assist you in finding other areas that provide Free WIFI hotspot service.

CABIN RENTAL RESERVATIONS:

All reservations must be guaranteed with a credit card (Visa, Master Card, American Express and Discover accepted). No reservations held on declined credit cards. Reservation made IN ADVANCE REQUIRES A $104.00 NON REFUNDABLE PAYMENT (which will be deducted from your balance), with the balance PAID IN FULL PRIOR TO CHECK-IN.. All Reservations have two options of payment. First- pre-pay in full the day of reservation with a credit card and go directly to your cabin. Second- You may pay balance in full with cash providing you check -in prior to 6pm. Office hours are 9am to 6pm. Please always call 828-926-1245 for after-hours inquiries or email us at info@smokyviewcottages.com.

DEPARTURE

Please leave the property as you found it and follow the checkout procedures

  • Wash and put away all dishes.
  • Turn off all lights, AC/Heat, fans, TV’s and Radios.
  • Leave remote on top of TV.
  • Dispose of garbage in dumpsters located to left of the car wash area.
  • Place all dirty towels, washcloths and dish towels in bath tub.
  • Remove aluminum foil, charcoal dust and food product from grills.

EARLY CHECK-IN AND LATE CHECK-OUT:

Requests for early check-in or late check-out will be considered on a case-by-case basis. Please contact our office no less than 24 hours in advance with requests for an early arrival or late departure. Consideration is given based upon the property’s “status” immediately prior to or following your reservation. Check-in at 2 pm and check-out at 10:00 am. If we are able to allow a late check out, there will be a $10.00 per hour charge after the first hour. The first hour will be free.

VALID CREDIT CARD:

You must have a valid credit card on file. We reserve the right to charge your credit card for any and all damages that occur during your stay. We will not charge your card unless damages occur. Please report any damages and repair issues upon arrival at cabin. Unreported damages or missing items will be assumed to have occurred during your stay. Charges may/will be applied for actual damages, theft, unpaid charges, Rental Agreement violations (such as unregistered or too many guest, unauthorized pets, smoking inside), or the need for excessive cleaning caused by Tenant, their family or invitees.

CANCELATION POLICY

  • At time of reservation a 104.00 payment is required and is NON-REFUNDABLE.
  • There will be a 1 night charge on all canceled reservations for 2 and 3 bedroom cabins.
  • Guest reserves the right to change reservation within the same year as present reservation for a $25.00 charge.

DISCLOSURE REQUIRES YOUR SIGNATURE AT CHECK-IN

Thank you and Welcome to Smoky View Cottages & RV Resort. Enjoy your vacation

More Information

If you need information about any of our services, please feel free to use our contact form, send us an e-mail to info@smokyviewcottages.com, or give us a call at 828-926-1245.

More Information

If you need information about any of our services, please feel free to use our contact form, send us an e-mail to info@smokyviewcottages.com, or give us a call at 828-926-1245.

Find Us Online

Contact Information

Quick Links

asheville house cleaning | Digital Marketing Services